How do you get a Flexible Training Credit Account?
After Flexible Training Credits are purchased, a Flexible Training Credit account is created for that company or that individual in our learning platform.
Who can use the credits on that Flexible Training Credit Account?
Each Flexible Training Credit account has one or more Training Credit Account Owners that can monitor the Flexible Training Credit balance.
If you purchase Flexible Training Credits using a credit card on training.mulesoft.com, you will automatically become the Training Credit Account Owner. If you purchase Flexible Training Credits using a MuleSoft Order Form, your MuleSoft Representative will contact you to designate the person or persons to be Training Credit Account Owners. Once assigned, Training Credit Account Owners will receive an email containing information about how to monitor and use their Flexible Training Credit account.
How do I review and use the Flexible Training Credit Account?
To manage and monitor the Flexible Training Credit balance as a Training Credit Account Owner, log in to your training account on training.mulesoft.com and navigate to the Account Detail page. Here, you will find the account balance, a transaction history, a list of the account owners, and a unique passkey that needs to be provided when making purchases redeeming Flexible Training Credits. If you want, you can give this passkey to others so they can self-register for classes.
To use the passkey, register for classes on training.mulesoft.com and during the checkout process, select Training Credits as the payment type. You will then be prompted for the passkey for the Flexible Training Credits account.
When a Training Credit Account Owner uses Flexible Training Credits for a purchase, the request will be automatically approved if the account has enough balance. If non-account owners use the passkey for a purchase, a Training Credit Redemption Request is sent to the Training Credit Account Owners who have the ability to review and approve or decline the request.