You can follow these steps download your certificate usually within 24 hours of passing your exam.
If you still have not received your certificate yet after 14 days, submit a request here. This may be due to a different email being used for the exam to the one on your training account.
If you have taken an exam in Webassessor since June 26th, please note that we are experiencing delays in the certifications showing on your dashboard and being available to download. We are working hard to fix this and will communicate to you when this is available. Please allow 7 days for your certification to show on your account.