The FTC Account Owner is also known as the Group Admin for your organization. It is this Group Admin role that should approve or reject FTC transactions when purchasing MuleSoft Training for your company. This Group Admin can also add new members to your Group FTC account.
The Learner is a user that can request to use FTCs if they are a member of that Group account. They cannot see the total balance of the Group account nor other Group member details.
To change a Learner's role to promote them to a Group Admin or delete them from your group if they are no longer with the organization:
From your Account Dashboard, navigate to the My Groups panel, locate the name of your Group, and select Members. Find the user name,
Keep your cursor in the user's row, and locate the Action column on the right.
a. To change their role, click Change Role, and in the pop-up window,
Select the role you wish for the user, then click Save.
b. To remove a user from your group, select Remove from the Action column, a confirmation pop-up will appear. Select OK in the pop-up window to delete the user from the group.
To explore the steps to add Learners to a Group FTC account, click on this article.
Once you have established the members of the Groups you manage, you can enroll each member in the particular course(s) they require.