Your account could be suspended if you have multiple learner accounts. This is against our certification policy and you will be unable to login to any of your accounts.
If you know you have multiple accounts or have already been suspended, please submit a request here to tell us which account you would like to be active. We are not able to merge the accounts at this time, but will follow-up with you at a later time.
When taking an exam via online proctoring, we require your system use a webcam for a secure testing experience. Review the specific instructions and requirements for online proctored exams. Errors in setting up your webcam may result in the suspension of your exam.
When taking an exam at a testing center, please arrive 15 minutes early, and provide the Exam Proctor with the Test Taker Authorization Code.
Please note: You must bring your Test Taker Authorization Code or the Exam Proctor will not be able to load your assessment. You will be required to provide the Exam Proctor two (2) forms of identification. The first form of identification must be a government-issued photo ID, the second form of identification can be a credit card, bank debit card, or employee identification card.
NOTE: The name on your government-issued photo ID must match with the name on your MuleSoft Training Account. If you require special accommodation and have not already made arrangements with us, please contact us before scheduling an exam.