These are not rules. These are recommendations to help keep the forums respectful and constructive.
DO…
- Stay on topic. The course discussion groups on this website have been created for users learning a specific course. Please stay within the boundaries of the self-paced or instructor-led course subject matter.
- Please search the course discussion group FIRST before posting your question. It’s possible that the question could have already been asked and possibly someone already responded to it with a reasonable answer. If you cannot find a post that’s close to what you are looking for, then please by all means, post it as a new question.
- When you post a question, it helps your peers when you include
- A good description of the issue
- Any error messages that you see
- A screenshot of the error
- An attachment that contains the error log
- and your project file itself exported as a .jar file (in case of Studio 7.x) or a .zip file (if using Studio 6.x) - see how to export Mule project as a jar file
- Always respect the views of other participants even if they don't agree with you.
- Be constructive. It's okay to disagree with other forum participants, in fact we encourage debate, just keep the dialogue respectful.
- Always keep things civil. We recognize that this can be difficult sometimes, especially when you are passionate about a topic or troubleshooting a course issue. It is important to keep the discussion focus on the course issues rather than letting it deteriorate into personal insults.
- Once you've left your comment, bookmark the thread to receive email notifications when new comments are posted.
DON’T
- Perpetuate a dispute.
- Use "CAPS LOCK". Writing in ALL CAPS is the text equivalent of SHOUTING and can cause offense.
- Cut-and-paste the same comment into several different discussion groups. These will be considered duplicates and will be removed.
- Copy/paste the entire error log in the body of the post.
- Create a new post with a bunch of statements without a question
- Get someone’s attention directly by using @ usage in the main post. The groups are community-driven, and people donate their time and efforts to help other users. There is no need to get someone’s attention directly.
- Be a "troll". Trolls intentionally incite annoyance or offense. They do not participate constructively in the discussion and do not add any value to the debate.
- Bully, harass or threaten other participants. If another participant proffers an opinion that you don't agree with, you have no right to demand that they support their position with a detailed argument. They do not have to respond to your questions. It is up to each individual to participate as much or as little as they wish.