General

Q: Is there a more general FAQ around the Self-paced Development Fundamentals course that I signed up for?

A: Yes, you can access more detailed FAQ from here.

Q: How do I check the status of my Anypoint Platform account?

A: To check the status of your Anypoint Platform account:

1. Log in to http://anypoint.mulesoft.com.
2. Go to Access Management.
3. Under Subscription, click Runtime Manager.
4. Locate the status of your account at the top of the page under subscription level.

Q: How do I prevent my Anypoint Platform trial account from expiring in 30 days?

A: You cannot extend your trial account. You must create a new account with the same email, and then follow these instructions:

1. Create a new Anypoint Platform trial account.

2. Migrate CloudHub Applications from your old trial account

   a. In Runtime Manager, select the application and click the Manage Application button.

   b. Make a note of the runtime version, workers and properties information for the application and click the .jar file link in the Application File section to download it. 

   c. In your new Anypoint Platform trial account, go to Runtime Manager, set the runtime version, workers and properties to match the previous noted values, and deploy your application.

3. Migrate APIs from your old trial account

   a. You must have your API published to exchange. Navigate to exchange, select your API. Click on download and select 'As RAML' to download files into your local computer.

   b. In your new Anypoint Platform trial account, navigate to Design Center, click Create -> API Specification. 

   c. Add a name for the API and in the new API designer, click the menu icon in the Files header and click Import to add the exported API definition contents.

   NOTE: All trial accounts created after the Nov 2017 release should contain this option to create an API Specification in Design Center.

   d. To manage the API in API Manager, publish the API to Exchange by clicking the Publish to Exchange icon on the top-right corner of the API designer page.

   e. Once the API is successfully published to Exchange, go to API Manager and click Manage API from Exchange and enter the details of the API to manage.

   NOTE: Exchange portal content from your expired account needs to be copied and pasted into the new Exchange portal for the API asset.

NOTE: You do not have to redo all the previous walkthroughs. Later parts of the walkthroughs request that you access the American Service deployed in the cloud via RESTful interface. There is an American Service solution available in the cloud. You can access the RAML specification for the service using this link. This RAML file is also available in the student snippets.txt file. This allows you to interact with the American RAML service solution and eliminates the need to redo most of Anypoint Platform-specific work.

As far as Anypoint Studio work goes, you can still continue using your work so far without any changes.

Getting Help

Q: How long do I wait before my question is answered?

A: Quite a few of us moderate the forums on a regular basis. While we cannot give you an ETA, we will strive to answer help your questions asap.

Q: What can I do to help speed up the process of getting help?

A: Explain the error in detail, such as the version of OS and Studio you are using, when do you see the error i.e. what you are doing to generate the error, a brief error message, a screenshot of the error, or may be an error log file etc,. would help us understand your environment better. 

Q: Can I add my project solution file to help debug the problem?

A: You certainly can, but in most cases we would like to guide you through the problem so you can fix the problem yourself rather than handing over the solution. In situations where the error messages are not clear, we may ask you to upload your project file.

Q: Do you need anything else other than our .xml file?

A: In certain cases, xml file by itself is not good enough. Your app may also use other helper files such as few more .xml files, *.properties files, *.java files etc. It would be better if we have access to all of these so that we can test your code using your dependency files. So, yes...please attach all the necessary files.

Q: What's the best way to bundle my project to share it in forums?

A: Best way to share a Mule project in our forums is by exporting it as a .jar (java archive) file.  Anypoint Studio 7.x based Mule projects can be exported as .jar files in two fomats: (1) by including all project dependencies (2) by not including all project dependencies.  The difference between these two options is, the former yields a much larger file size where as the latter generates a smaller file size.  When sharing projects in forums, use option #2.  Here are the steps on how to do that:

1. From within Studio, right-click on your project and select Export
2. Expand Mule > Anypoint Studio Project to Mule Deployable Archive. Cliick Next
3. Select check box Only export project sources, and uncheck other check boxes.  Click Finish (hint: exported file should be in KB instead of in MB)

Certification

Q: What is the validity of my Certificate i.e. When does my certification expire?

A: 2 years after achieving certification

Q: Will I receive a certificate of completion for the course?

A: You will receive a certificate and badge upon successful completion of the exam.

Q: Is there anything else I need to know about Certification?

A: Yes, please visit our Certification Help Center!