Chrome and Firefox are the only supported browsers.
Be sure that your browser is up to date and you have the ProctorU extension installed. Follow the steps below to download your preferred browser and extension, and to make sure you're running the latest version. Select the particular step for your chosen browser: Chrome or Firefox.
How to update Chrome?
Download the ProctorU Chrome Extension
In the the top right, click More
Click About Google Chrome
If out of date, Chrome will automatically begin updating and will require that the browser is restarted to take effect.
How to update Firefox?
Download the ProctorU Firefox Extension
At the top right, click Open Menu
Open About Firefox
If out of date, Firefox will automatically begin updating and will require that the browser is restarted to take effect.