MuleSoft Exam Readiness Kit

What you need to know

1. Exam security
   • The Proctor is required to remotely access your computer to secure our exam and your testing environment.
     • This may require the proctor to close browser windows, software programs, and other computer processes that may be running in the background and risk the exam security.
     • We recommend taking the exam with a personal computer and not your corporate assigned computer.
   • Password management tools (i.e. LastPass, Dashlane, Chrome password management, etc.): MuleSoft recommends not using password management tools when logging in to your Learner account to start your exam. These tools may interfere with the exam experience and result in not being able to complete the exam. We are looking for a long term technical solution that supports the use of password management tools.
2. Exam pause/resume
   • If the proctor pauses the exam because of connectivity issues, the exam-taker (you) must refresh your web page. If you do not refresh your web page once the exam has resumed, your answers will not be saved!
     
3. Exam scoring
   • We do not provide final exam scores, only a PASS/FAIL, and the percentage score from each topic. Since exam questions are weighted differently, calculating your exam passing score based on the average topic score is not equal to the exam passing score.

Study for your exam

Locate the exam preparation steps by visiting https://training.mulesoft.com/downloads and download the corresponding exam course datasheet.

Before you schedule your exam

1. Update your Learner profile with your correct phone number and address including country.
2. Review system requirements and exam policy
3. Test your internet connection
4. Download and install the LogMeIn proctoring extension for your browser: Google or Firefox. It can take several minutes to connect to a proctor, so please be patient.
   • The average wait time is approximately 16 minutes.
     
     
   • It is important that you do not download and run the LogMeIn extension again once you have launched it. If downloaded multiple times, you must delete the additional downloads from your computer, leaving only the first downloaded file.
     
     
   • If you have a shared computer in which another test-taker had previously taken an exam, you need to delete the LogMeIn extension and reinstall for the new environment to be correctly established. About the LogMeIn proctoring extension.

If using the Chrome browser, install the ProctorU-Chrome extension from the Chrome Web Store.
(If using the Firefox browser, skip this step and see the instructions to download the Firefox extension.)

If using the Firefox browser, before launching your exam, you will need to install the ProctorU Firefox Extension.

Schedule your exam  

1. Schedule your exam
2. Test your equipment: tests for the basic system requirements (i.e. webcam), it does not identify running background processes and virtual machines that must be stopped to secure the exam. 

Prior to scheduling your exam, please review the system and internet requirements, and our certification exam terms and conditions.

Schedule your exam
Click the Schedule button to select the exam date and time.

Test your equipment
Once you have scheduled your exam, you have the opportunity to Test your equipment. This test confirms that your computer meets the basic system requirements (i.e. webcam). This test does not identify running background processes and virtual machines. The proctor will identify and close items that need to be stopped before the exam begins.

From your learner dashboard, click the green “Test Equipment” icon.

Next, follow the prompts to check your microphone, camera, speaker, computer, and internet speed to ensure it complies with the exam requirements.

Exam day

1. Have your original pictured government identification ready, not a Xerox copy.
2. Make sure your test-taking environment is quiet and uncluttered.
3. Make sure that you are seated with your computer/laptop on a flat surface such as a table or desk
   We do not allow the exam to be taken on your lap or the floor, your exam will be terminated if you are seated on the floor.
4. Make sure your equipment is working properly and are able to connect with the proctor.
5. You will chat with the proctor if you have any questions or issues, and also prior to submitting your completed exam.
6. For the full list of certification exam requirements click here

After your exam

If you passed the exam, your certification will be available within ten business days of your passing exam date.

• Download and print your certificate
• Upload your certification to your LinkedIn profile

All exam experiences that have been flagged as potential exam security incidents are reviewed by MuleSoft Training & Certification within 72-hours of receipt. MuleSoft Training & Certification reserves the right to decertify your certification and take legal action should your exam be flagged as a potential security incident such as but not limited to misconduct.